Browse Books: Business & Economics / Industries / Service

The Boutique: How to Start, Scale, and Sell a Professional Services Firm By Greg Alexander Cover Image
$24.99
Available via Warehouse (7-10 Days)
What Rich Clients Want: (But Won't Tell You) By Nathan Foy Cover Image
$29.99
Available via Warehouse (7-10 Days)
(This item cannot be returned.)
Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet By Ron Kaufman Cover Image
$24.95
Backordered or unavailable - Email or call for more information
Competing Against Luck: The Story of Innovation and Customer Choice By Clayton M. Christensen, Taddy Hall, Karen Dillon, David S. Duncan Cover Image
$32.00
Available via Warehouse (7-10 Days)
The Prosperous Hotelier: A Guide to Hotel Financial Literacy for the Hospitality Professional By David Lund, David Michael Moore (Illustrator) Cover Image
By David Lund, David Michael Moore (Illustrator)
$59.95
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Servitization Strategy: Delivering Customer-Centric Outcomes Through Business Model Innovation By Tim Baines, Ali Ziaee Bigdeli, Kawal Kapoor Cover Image
$44.99
Backordered or unavailable - Email or call for more information
Profit First for Microgyms By John Briggs Cover Image
$21.95
Available via Warehouse (7-10 Days)
Legendary Service: The Key Is to Care By Ken Blanchard, Victoria Halsey, Kathy Cuff Cover Image
$24.00
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Raise the Bar: An Action-Based Method for Maximum Customer Reactions By Jon Taffer, Karen Kelly (With) Cover Image
By Jon Taffer, Karen Kelly (With)
$15.95
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Competir Contra La Suerte: La Historia de la Innovación Y La Elección del Cliente By Clayton M. Christensen, Karen Dillon, Taddy Hall Cover Image
$17.99
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Kind Of Person By Nicole Block Cover Image
$14.99
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(This item cannot be returned.)
Talent Disruption: People Are The Brands By Alexander Mirza Cover Image
$34.99
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The Toyota Way to Service Excellence (Pb) By Jeffrey K. Liker Cover Image
$41.00
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(This item cannot be returned.)
Counter Culture: An Essential Guide for Service By Joshua Farrell Cover Image
$15.99
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The Gold Standard: Giving Your Customers What They Didn't Know They Wanted By Colin Cowie Cover Image
$28.99
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Service Design and Delivery: How Design Thinking Can Innovate Business and Add Value to Society By Toshiaki Kurokawa Cover Image
$21.99
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The E-Myth Optometrist By Michael E. Gerber, Od Riley F. Uglum (Joint Author) Cover Image
$24.95
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The Million Dollar Barber By Raymond M. Patterson Cover Image
$25.00
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Design: A Business Case: Thinking, Leading, and Managing by Design By Brigitte Borja de Mozota, Steinar Valade-Amland Cover Image
$31.99
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Advancing Talent Development: Steps Toward a T-Model Infused Undergraduate Education By Philip Gardner (Editor), Heather N. Maietta (Editor) Cover Image
By Philip Gardner (Editor), Heather N. Maietta (Editor)
$34.99
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The Monocle Guide to Shops, Kiosks and Markets By Monocle (Editor) Cover Image
By Monocle (Editor)
$50.00
Available via Warehouse (7-10 Days)

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