Browse Books: Business & Economics / Customer Relations

Building a Storybrand: Clarify Your Message So Customers Will Listen By Donald Miller Cover Image
Building a Storybrand: Clarify Your Message So Customers Will Listen (Hardcover)
By Donald Miller
$24.99
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The Compass and the Nail: How the Patagonia Model of Loyalty Can Save Your Business, and Might Just Save the Planet [Revised Hardcover Edition] By Craig Wilson Cover Image
The Compass and the Nail: How the Patagonia Model of Loyalty Can Save Your Business, and Might Just Save the Planet [Revised Hardcover Edition] (Hardcover)
By Craig Wilson
$26.00
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Setting the Table: The Transforming Power of Hospitality in Business By Danny Meyer Cover Image
Setting the Table: The Transforming Power of Hospitality in Business (Paperback)
By Danny Meyer
$17.99
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Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise By Horst Schulze, Dean Merrill (With) Cover Image
Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise (Hardcover)
By Horst Schulze, Dean Merrill (With)
$26.99
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Blueprint for Customer Obsession By B. A. Marbue Brown Cover Image
Blueprint for Customer Obsession (Paperback)
By B. A. Marbue Brown
$16.49
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Digital Hesitation: Why B2B Companies Aren't Reaching Their Full Digital Transformation Potential By Thomas Lah, J. B. Wood Cover Image
Digital Hesitation: Why B2B Companies Aren't Reaching Their Full Digital Transformation Potential (Hardcover)
By Thomas Lah, J. B. Wood
$29.95
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Digital Hesitation: Why B2B Companies Aren't Reaching Their Full Digital Transformation Potential By Thomas Lah, J. B. Wood Cover Image
Digital Hesitation: Why B2B Companies Aren't Reaching Their Full Digital Transformation Potential (Paperback)
By Thomas Lah, J. B. Wood
$25.95
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Inspired: How to Create Tech Products Customers Love By Marty Cagan Cover Image
Inspired: How to Create Tech Products Customers Love (Hardcover)
By Marty Cagan
$30.00
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Rockstar Service. Rockstar Profits.: Increase Your Revenues, Grow Your Business and Create Raving Fan Customers for Life By David Brownlee Cover Image
Rockstar Service. Rockstar Profits.: Increase Your Revenues, Grow Your Business and Create Raving Fan Customers for Life (Paperback)
By David Brownlee
$17.95
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The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail By Clayton M. Christensen Cover Image
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail (Paperback)
By Clayton M. Christensen
$28.00
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Know What You're for: A Growth Strategy for Work, an Even Better Strategy for Life By Jeff Henderson Cover Image
Know What You're for: A Growth Strategy for Work, an Even Better Strategy for Life (Hardcover)
By Jeff Henderson
$22.99
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The Trusted Advisor By David H. Maister, Charles H. Green, Robert M. Galford Cover Image
The Trusted Advisor (Paperback)
By David H. Maister, Charles H. Green, Robert M. Galford
$17.99
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Fish!: A Proven Way to Boost Morale and Improve Results By Stephen C. Lundin, PhD, John Christensen, Harry Paul, Ken Blanchard Cover Image
Fish!: A Proven Way to Boost Morale and Improve Results (Hardcover)
By Stephen C. Lundin, PhD, John Christensen, Harry Paul, Ken Blanchard
$27.00
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Lessons from the Mouse: A Guide for Applying Disney World's Secrets of Success to Your Organization, Your Career, and Your Life By Dennis Snow Cover Image
Lessons from the Mouse: A Guide for Applying Disney World's Secrets of Success to Your Organization, Your Career, and Your Life (Hardcover)
By Dennis Snow
$19.95
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Raving Fans: A Revolutionary Approach To Customer Service By Ken Blanchard, Sheldon Bowles Cover Image
Raving Fans: A Revolutionary Approach To Customer Service (Hardcover)
By Ken Blanchard, Sheldon Bowles
$23.99
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Customer Centricity: Focus on the Right Customers for Strategic Advantage By Peter Fader Cover Image
Customer Centricity: Focus on the Right Customers for Strategic Advantage (Paperback)
By Peter Fader
$17.99
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Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service (A Disney Institute Book) By The Disney Institute, Theodore Kinni, Tom Staggs (Foreword by) Cover Image
Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service (A Disney Institute Book) (Hardcover)
By The Disney Institute, Theodore Kinni, Tom Staggs (Foreword by)
$24.99
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Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer By Carl Sewell, Paul B. Brown Cover Image
Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer (Paperback)
By Carl Sewell, Paul B. Brown
$17.00
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Everything I Know About Business I Learned from the Grateful Dead: The Ten Most Innovative Lessons from a Long, Strange Trip By Barry Barnes, PhD, John Perry Barlow (Foreword by) Cover Image
Everything I Know About Business I Learned from the Grateful Dead: The Ten Most Innovative Lessons from a Long, Strange Trip (Paperback)
By Barry Barnes, PhD, John Perry Barlow (Foreword by)
$18.99
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Customer Experience Management: How to Design, Integrate, Measure and Lead By Nihat Tavsan, Can Erdem Cover Image
Customer Experience Management: How to Design, Integrate, Measure and Lead (Paperback)
By Nihat Tavsan, Can Erdem
$29.50
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Superfans: The Easy Way to Stand Out, Grow Your Tribe, and Build a Successful Business By Pat Flynn Cover Image
Superfans: The Easy Way to Stand Out, Grow Your Tribe, and Build a Successful Business (Hardcover)
By Pat Flynn
$24.99
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