Browse Books: Business & Economics / Customer Relations

The Compass and the Nail: How the Patagonia Model of Loyalty Can Save Your Business, and Might Just Save the Planet [Revised Hardcover Edition] By Craig Wilson Cover Image
The Compass and the Nail: How the Patagonia Model of Loyalty Can Save Your Business, and Might Just Save the Planet [Revised Hardcover Edition] (Hardcover)
By Craig Wilson
$26.00
On Our Shelves Now
Building a Storybrand: Clarify Your Message So Customers Will Listen By Donald Miller Cover Image
Building a Storybrand: Clarify Your Message So Customers Will Listen (Hardcover)
By Donald Miller
$26.99
Available via Warehouse (7-10 Days)
How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients By Jeffrey J. Fox Cover Image
How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients (Hardcover)
By Jeffrey J. Fox
$23.00
Available via Warehouse (7-10 Days)
The Fred Factor: How passion in your work and life can turn the ordinary into the extraordinary By Mark Sanborn Cover Image
The Fred Factor: How passion in your work and life can turn the ordinary into the extraordinary (Hardcover)
By Mark Sanborn
$18.00
Available via Warehouse (7-10 Days)
Setting the Table: The Transforming Power of Hospitality in Business By Danny Meyer Cover Image
Setting the Table: The Transforming Power of Hospitality in Business (Paperback)
By Danny Meyer
$19.99
Available via Warehouse (7-10 Days)
Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise By Horst Schulze, Dean Merrill (With) Cover Image
Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise (Hardcover)
By Horst Schulze, Dean Merrill (With)
$26.99
Available via Warehouse (7-10 Days)
Delivering Happiness: A Path to Profits, Passion, and Purpose By Tony Hsieh Cover Image
Delivering Happiness: A Path to Profits, Passion, and Purpose (Paperback)
By Tony Hsieh
$17.99
Available via Warehouse (7-10 Days)
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail By Clayton M. Christensen Cover Image
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail (Paperback)
By Clayton M. Christensen
$28.00
Available via Warehouse (7-10 Days)
Integrity Selling for the 21st Century: How to Sell the Way People Want to Buy By Ron Willingham Cover Image
Integrity Selling for the 21st Century: How to Sell the Way People Want to Buy (Hardcover)
By Ron Willingham
$27.00
Available via Warehouse (7-10 Days)
Raving Fans: A Revolutionary Approach To Customer Service By Ken Blanchard, Sheldon Bowles Cover Image
Raving Fans: A Revolutionary Approach To Customer Service (Hardcover)
By Ken Blanchard, Sheldon Bowles
$25.99
Backordered or unavailable - Email or call for more information
Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer By Carl Sewell, Paul B. Brown Cover Image
Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer (Paperback)
By Carl Sewell, Paul B. Brown
$17.00
Available via Warehouse (7-10 Days)
Inspired: How to Create Tech Products Customers Love By Marty Cagan Cover Image
Inspired: How to Create Tech Products Customers Love (Hardcover)
By Marty Cagan
$30.00
Available via Warehouse (7-10 Days)
The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists By Shep Hyken Cover Image
The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists (Paperback)
By Shep Hyken
$19.95
Available via Warehouse (7-10 Days)
Be Our Guest-Revised and Updated Edition: Perfecting the Art of Customer Service (A Disney Institute Book) By The Disney Institute Cover Image
Be Our Guest-Revised and Updated Edition: Perfecting the Art of Customer Service (A Disney Institute Book) (Hardcover)
By The Disney Institute
$24.99
Backordered or unavailable - Email or call for more information
Fish!: A Proven Way to Boost Morale and Improve Results By Stephen C. Lundin, PhD, John Christensen, Harry Paul, Ken Blanchard Cover Image
Fish!: A Proven Way to Boost Morale and Improve Results (Hardcover)
By Stephen C. Lundin, PhD, John Christensen, Harry Paul, Ken Blanchard
$27.00
Available via Warehouse (7-10 Days)
The Experience Mindset: Changing the Way You Think About Growth By Tiffani Bova, Tom Peters (Foreword by) Cover Image
The Experience Mindset: Changing the Way You Think About Growth (Hardcover)
By Tiffani Bova, Tom Peters (Foreword by)
$30.00
Available via Warehouse (7-10 Days)
Creating Superfans: How To Turn Your Customers Into Lifelong Advocates By Brittany Hodak Cover Image
Creating Superfans: How To Turn Your Customers Into Lifelong Advocates (Hardcover)
By Brittany Hodak
$27.00
Backordered or unavailable - Email or call for more information
The Unsold Mindset: Redefining What It Means to Sell By Colin Coggins, Garrett Brown Cover Image
The Unsold Mindset: Redefining What It Means to Sell (Hardcover)
By Colin Coggins, Garrett Brown
$29.99
Available via Warehouse (7-10 Days)
The Referral of a Lifetime: Never Make a Cold Call Again! (The Ken Blanchard Series - Simple Truths Uplifting the Value of People in Organizations #10) By Tim Templeton, Ken Blanchard (Foreword by) Cover Image
The Referral of a Lifetime: Never Make a Cold Call Again! (The Ken Blanchard Series - Simple Truths Uplifting the Value of People in Organizations #10) (Paperback)
By Tim Templeton, Ken Blanchard (Foreword by)
$22.95
Backordered or unavailable - Email or call for more information
The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets By Micah Solomon, Herve Humler (Foreword by) Cover Image
The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets (Paperback)
By Micah Solomon, Herve Humler (Foreword by)
$17.95
Available via Warehouse (7-10 Days)
Unleashing Excellence: The Complete Guide to Ultimate Customer Service By Dennis Snow, Teri Yanovitch Cover Image
Unleashing Excellence: The Complete Guide to Ultimate Customer Service (Hardcover)
By Dennis Snow, Teri Yanovitch
$24.95
Available via Warehouse (7-10 Days)

Pages