Browse Books: Business & Economics / Customer Relations

The Compass and the Nail: How the Patagonia Model of Loyalty Can Save Your Business, and Might Just Save the Planet [Revised Hardcover Edition] By Craig Wilson Cover Image
$26.00
Available via Warehouse (7-10 Days)
Setting the Table: The Transforming Power of Hospitality in Business By Danny Meyer Cover Image
$19.99
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The Fred Factor: How passion in your work and life can turn the ordinary into the extraordinary By Mark Sanborn Cover Image
$22.00
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Inspired: How to Create Tech Products Customers Love By Marty Cagan Cover Image
$30.00
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Raving Fans: A Revolutionary Approach To Customer Service By Ken Blanchard, Sheldon Bowles Cover Image
$25.99
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The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail By Clayton M. Christensen Cover Image
$28.00
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Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise By Horst Schulze, Dean Merrill (With) Cover Image
$29.99
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Building a Storybrand: Clarify Your Message So Customers Will Listen By Donald Miller Cover Image
$26.99
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The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company By Wayne McCulloch Cover Image
$28.99
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The JOLT Effect: How High Performers Overcome Customer Indecision By Matthew Dixon, Ted McKenna Cover Image
$31.00
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Be Our Guest-Revised and Updated Edition: Perfecting the Art of Customer Service (A Disney Institute Book) By The Disney Institute Cover Image
$24.99
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Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer By Carl Sewell, Paul B. Brown Cover Image
$19.00
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The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets By Micah Solomon, Herve Humler (Foreword by) Cover Image
By Micah Solomon, Herve Humler (Foreword by)
$17.95
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Fish!: A Proven Way to Boost Morale and Improve Results By Stephen C. Lundin, PhD, John Christensen, Harry Paul, Ken Blanchard Cover Image
$28.00
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Integrity Selling for the 21st Century: How to Sell the Way People Want to Buy By Ron Willingham Cover Image
$29.00
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The Durni Dozen: How to use trust and effective relationship-building to create sales success By Robin Arthur Durni Cover Image
$16.99
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(This item cannot be returned.)
Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World (Revised, Expanded) By Fred Reichheld, Rob Markey (With) Cover Image
$35.00
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New Sales. Simplified.: The Essential Handbook for Prospecting and New Business Development By Mike Weinberg Cover Image
$22.99
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Legendeering: The Brand-New (But Tried and True) Video Communication Strategy to Humanize Your Business By Tom Langan Cover Image
$22.99
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The Social Styles Handbook: Adapt Your Style to Win Trust (Wilson Learning Library) By Larry Wilson (Foreword by) Cover Image
By Larry Wilson (Foreword by)
$21.95
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Delivering Happiness: A Path to Profits, Passion, and Purpose By Tony Hsieh Cover Image
$17.99
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