Bookseller Job Description



Starting Salary: $16.61/living wage


Responsible for:


Customer Service

  • Offer excellent customer service at all times
  • Run cash register
  • Answer phone/emails
  • Take special orders
  • Help customers find books in stock
  • Make recommendations to customers (handselling)
  • Make yourself knowledgeable about upcoming in-store events

Inventory Maintenance and Store Displays

  • Shelve newly received stock and call special orders.
  • Shelf maintenance to ensure optimal store presentation.
  • Brand new titles on the new tables
  • New/big selling titles face out in section
  • Spine to shelf properly bookended spine out books
  • Everything alphabetised  
  • Shelf talkers with their books
  • Restock displays when needed.
  • Rotate overstock onto sales floor as necessary to ensure shelves are well stocked

and inventory is moving and turning as quickly as possible.

  • Complete shelf-checks on a regular basis.
  • Support Receiver and Buyer in pulling returns.
  • Participate in annual year-end physical inventory count to help maintain accuracy in our database and for our financial statements.
  • Maintain store cleanliness and tidiness
    • Vacuuming
    • Taking out trash & recycling
    • Watering Plants

Other Duties

  • Open and close store according to standard operational procedures. 
  • May be called upon to handle online order processing:
    • Check daily for orders/ownerships, etc.
    • Follow through on all above including
      • Enter in anthology as needed
      • Print & process appropriate paperwork
      • Ship orders or place on store shelves
      • Contact customers as needed
  • Support in-store Events
    • Per instructions from Events team, you may
      • Set up event with 
        • appropriate #of chairs for attendees
        • Appropriate set up for author
          • Lectern or in conversation with chairs?
      • Ensure book is out and visible at front desk and by author for event
      • Ensure any technology is set up and functional
      • Clean up/put away things after event
      • Follow up with events team if anything odd comes up
  • Participate in regular staff meetings.
  • Accomplish other tasks as assigned by management.


Applicants should send their completed forms to general manager Lisa Swayze at