Bookseller
Starting Salary: $16.61/living wage
Responsible for:
Customer Service
- Offer excellent customer service at all times
- Run cash register
- Answer phone/emails
- Take special orders
- Help customers find books in stock
- Make recommendations to customers (handselling)
- Make yourself knowledgeable about upcoming in-store events
Inventory Maintenance and Store Displays
- Shelve newly received stock and call special orders.
- Shelf maintenance to ensure optimal store presentation.
- Brand new titles on the new tables
- New/big selling titles face out in section
- Spine to shelf properly bookended spine out books
- Everything alphabetised
- Shelf talkers with their books
- Restock displays when needed.
- Rotate overstock onto sales floor as necessary to ensure shelves are well stocked
and inventory is moving and turning as quickly as possible.
- Complete shelf-checks on a regular basis.
- Support Receiver and Buyer in pulling returns.
- Participate in annual year-end physical inventory count to help maintain accuracy in our database and for our financial statements.
- Maintain store cleanliness and tidiness
- Vacuuming
- Taking out trash & recycling
- Watering Plants
Other Duties
- Open and close store according to standard operational procedures.
- May be called upon to handle online order processing:
- Check daily for orders/ownerships, etc.
- Follow through on all above including
- Enter in anthology as needed
- Print & process appropriate paperwork
- Ship orders or place on store shelves
- Contact customers as needed
- Support in-store Events
- Per instructions from Events team, you may
- Set up event with
- appropriate #of chairs for attendees
- Appropriate set up for author
- Lectern or in conversation with chairs?
- Ensure book is out and visible at front desk and by author for event
- Ensure any technology is set up and functional
- Clean up/put away things after event
- Follow up with events team if anything odd comes up
- Participate in regular staff meetings.
- Accomplish other tasks as assigned by management.
Applicants should send their completed forms to general manager Lisa Swayze at lisa@buffalostreetbooks.com
