Provides tips for holding successful meetings, including inviting the right people, running short meetings, preventing someone from taking over a meeting, and developing an agenda.
About the Author
Paul R. Timm, Ph.D., has become one of America's foremost experts on customer loyalty. He has written 38 books and scores of articles on customer service, human relations, communication, and self-management. As an active consultant and trainer, Timm has worked with thousands of people from organizations throughout North America and Europe.