Telecom Convergence, 2/E (McGraw-Hill Telecom Portable Consultant) (Paperback)

Telecom Convergence, 2/E (McGraw-Hill Telecom Portable Consultant) By Steven Shepard Cover Image
By Steven Shepard
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Description

This volume examines the three components of the convergence phenomenon - technologies, companies and services - in order to help the reader understand how the fundamentals of customer service are created.


Product Details
ISBN: 9780071387859
ISBN-10: 0071387854
Publisher: McGraw-Hill Professional Publishing
Publication Date: February 19th, 2002
Pages: 420
Language: English
Series: McGraw-Hill Telecom Portable Consultant
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